Privacy Policy

1. Information We Collect

a. Information You Provide to Us

We collect Personal Information you provide when you:

• Sign Up for an account on our platform.

• Communicate with us via Email, Chat, or Support Channels.

• Fill out forms on our website.

This may include:

• Full name

• Email Address

• Phone Number

• Company name & Details

• Billing information (Including payment method and billing address)

b. Automatically Collected Information

When you use our Services, we may automatically collect:

• IP Address

• Browser type and version

• Device information (e.g. Operating system, screen resolution)

• Usage data (e.g. Pages visited, time spent, click behaviour)

c. Information from Third Parties

We may collect data from Third-Party platform you choose to integrate with our Services such as:

• Google Analytics

• Salesforce

• Stripe, PayPal, or other payment gateways

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2. How We Use Your Information

We use the information we collect to: 

• Provide, maintain, and improve our platform and services

• Process payments and manage billing

• Communicate updates, offers, and support messages

• Analyse usage and enhance user experience

• Comply legal and regulatory requirements

Legal bases for processing (if you’re in the EU or UK) include your consent, contract performance, compliance with legal obligations, and our legitimate interests.

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3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party vendors that support hosting, analytics, payment processing, and other operational functions

• Integration Partners: When you choose to connect our platform with third-party tools or services

• Legal Authorities: If required by law or to protect our legal rights

We do not sell or rent your personal data to third parties.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure platform functionality

• Improve user experience

• Provide personalized content and advertising

You can manage your cookie preferences in your browser settings. A cookie banner may appear on first visit to help manage non-essential cookies.

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5. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include encryption, firewalls, and secure access controls.

However, no online system is completely secure. We encourage you to use strong passwords and take basic precautions when using online services.

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6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete data

• Request deletion of your data

• Restrict or object to our data processing

• Withdraw your consent at any time

To exercise your rights, please contact us at: support@venoxpro.com

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7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

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8. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for the privacy practices, security, or content of those sites. Please review their privacy policies separately.

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9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised Effective Date. We recommend reviewing this page from time to time to stay informed.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can reach us at:

📧 Email: support@venoxpro.com
💬 Or use the live chat on our website to speak directly with one of our support agents.