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Terms and Conditions

Welcome to Venox! These Terms and Conditions (“Terms”) govern your access to and use of the Venox platform, websites, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Effective Date: May 3, 2025

1. Acceptance of Terms

By registering for, accessing, or using any part of the Services, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization.

2. Use of Our Services

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Services in any way that violates applicable laws or regulations

  • Attempt to interfere with, compromise, or disrupt the integrity or performance of our platform

  • Reverse engineer, decompile, or disassemble any part of the Services

  • Use automated tools (e.g. bots, scrapers) without our written consent

We reserve the right to suspend or terminate your account if we determine that you have violated these Terms.

3. Account Registration and Security

To access certain features, you may be required to create an account. You agree to:

  • Provide accurate and complete information during registration

  • Keep your login credentials confidential

  • Notify us immediately of any unauthorized access or use of your account

You are responsible for all activity that occurs under your account.

4. Subscription, Billing, and Payments

Certain features of the Services may require a paid subscription. By subscribing:

  • You agree to the pricing, billing, and renewal terms presented at the time of purchase

  • Payments are processed via secure third-party payment providers (e.g., Stripe, PayPal)

  • All fees are non-refundable except where required by law or explicitly stated

You can cancel your subscription at any time. Cancellation will take effect at the end of the current billing period.

5. Intellectual Property

All content and materials available through Venox, including but not limited to software, code, logos, text, images, and trademarks, are the property of Venox or its licensors and are protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your internal business purposes.

6. User Content

You may upload or submit content through the platform (e.g., customer data, designs, campaigns). You retain all rights to your content. By using our Services, you grant Venox a limited license to use, host, and process your content solely for the purpose of providing the Services.

You are solely responsible for the legality, reliability, and appropriateness of your content.

7. Third-Party Services and Integrations

Our Services may integrate with third-party tools or platforms (e.g., Google Analytics, Salesforce, Stripe). We are not responsible for the content, functionality, or security of third-party services. Your use of third-party services is governed by their respective terms and privacy policies.

8. Termination

We may suspend or terminate your account and access to the Services at any time, with or without cause or notice. You may also terminate your account at any time by contacting support.

Upon termination, your right to use the Services will immediately cease, and we may delete your content and data, unless retention is required by law.

9. Disclaimers

The Services are provided on an "as is" and "as available" basis. We do not guarantee that the Services will be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, Venox and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Services, even if advised of the possibility of such damages.

Our total liability to you for all claims under these Terms shall not exceed the amount you paid (if any) to us in the past 12 months.

11. Indemnification

You agree to indemnify and hold harmless Venox, its affiliates, and employees from any claims, damages, losses, or expenses (including legal fees) arising out of your use of the Services or your violation of these Terms.

12. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the platform. Continued use of the Services after such changes constitutes your acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in the UK.

14. Contact Us

If you have questions about these Terms, please contact us at:
📧 Email: support@venoxpro.com
💬 Or use the live chat on our website to reach our support team.

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